FAQ
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What types of real estate media services do you offer?
We provide a comprehensive suite of professional real estate media services, including listing photos and videos, aerial drone, 3D virtual tours, property websites, floor plans, brochures and flyers as well as social media posts. Our services are designed to showcase the unique features of each property, and we cater to the needs of real estate agents, Realtors® and homeowners in the Los Angeles and surrounding areas.
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How long does it take to get the photos and videos after the shoot?
We understand the importance of timely delivery for real estate photos and videos, we work hard to ensure that our clients receive their final products as quickly as possible. Our standard turnaround time for photo and video delivery is 24-48 hours after the shoot. If the shoot takes place on a weekend, we will make every effort to deliver the final products within 72 hours. We are dedicated to providing high-quality, professional real estate media services and delivering them to our clients promptly.
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Are you able to work with short notice and tight deadlines?
We recognize the fast-paced nature of the real estate industry and the importance of meeting tight deadlines. That's why we make it a priority to accommodate last-minute requests and work efficiently to deliver the final products as soon as possible. Whether you need listing photos and videos, 3D virtual tours or floor plans, we are here to help. Contact us directly at: 310-461-8963 to discuss your specific needs, we will work with you to find a solution that fits your schedule and requirements. We are committed to providing the best customer service and delivering high-quality results, even when time is of the essence.
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How long does a typical photo shoot take?
Generally, it takes one hour to photograph an entire house, though this can vary depending on the specific features of the property. For larger or more complex homes, additional time may be required to ensure that all aspects of the property are captured in a visually appealing manner.
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What is the cancellation policy for bookings?
the cancellation policy requires all bookings to be cancelled at least 24 hours before the scheduled appointment time. If a cancellation is made within 24 hours of the appointment time, a non-refundable 50% cancellation fee will apply.
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What kind of equipment do you use for your real estate photography?
I use a professional-grade DSLR Canon camera with a 16-35mm lens and polarized filter to capture high-quality images. I also use advanced HDR (High Dynamic Range) techniques to produce accurate and visually appealing photos.
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How do I prepare my home/listing for a photo shoot?
Clean and declutter: Remove any unnecessary clutter or personal items. Stage the space: Consider how the space will appear in photos and arrange furniture and decor. Maximize light: Open blinds and curtains to allow natural light to flood the space. replace all burned-out light bulbs. Also, make sure to move the cars from the driveway and carport.
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What areas do you provide services to?
Our service area includes almost the entire Los Angeles county. If you are unsure whether your location falls within our service area, please feel free to contact us to discuss your needs.